Microsoft investigating Groups and Outlook outages as 1000’s of customers report points

Microsoft mentioned it’s investigating points with a number of of its merchandise, together with Groups and Outlook.

The U.S. expertise large mentioned that customers might not be capable to entry a number of Microsoft 365 companies.

“We have recognized a possible networking subject and are reviewing telemetry to find out the following troubleshooting steps,” the corporate mentioned.

Downdetector, a service the place individuals can log issues and outages with web sites and apps, noticed a spike in customers reporting points with Microsoft merchandise, together with Outlook, Groups and the corporate’s cloud product Azure, at round 3 a.m. ET.

Microsoft mentioned that at round 7:05 UTC — 2:05 ET — clients might “expertise points with networking connectivity, manifesting as community latency and/or timeouts when making an attempt to hook up with Azure sources in a number of areas, in addition to different Microsoft companies.”

The corporate mentioned it’s investigating and “will share updates as quickly as extra is thought.”

The Microsoft outage comes simply hours after it reported better-than-expected earnings for the October-December quarter. However the firm noticed a slowdown in income from cloud computing merchandise, together with Azure, and gave gloomy steering for the present quarter.